Question 1

What are your management fees?

Accepted Answer

Our management fee is 20% of rental income. This covers all guest communication, booking management, maintenance coordination, 24/7 support, financial reporting, and marketing. You only pay when your property generates income—no hidden fees, setup charges, or cancellation penalties.

Question 2

How much can I expect to earn?

Accepted Answer

Earnings vary by location, property size, and market conditions. Our portfolio averages 72% annual occupancy with monthly rents ranging from $3,200 (3-bed suburban) to $4,800+ (5-bed premium locations). We provide custom projections during your free consultation based on your specific property and local demand.

Question 3

When do I receive payments?

Accepted Answer

Net income (rental income minus expenses and management fees) is deposited directly to your bank account by the 15th of each month. You receive detailed financial statements by the 5th showing all income and expenses for the previous month.

Question 4

What expenses am I responsible for?

Accepted Answer

You're responsible for: property insurance, HOA fees (if applicable), utilities (we coordinate but you pay), maintenance and repairs, and property taxes. We handle coordination and provide transparent monthly reporting of all expenses.

Question 5

How much does furnishing cost?

Accepted Answer

Typical furnishing investment ranges from $15,000-$20,000 depending on property size and quality level. We offer three options: self-furnishing with our vendor list, our full-service furnishing coordination, or a hybrid approach. Most owners see 85-100% ROI on furnishing within the first year.

Question 6

Are there any upfront costs?

Accepted Answer

No setup fees, onboarding charges, or upfront costs. Your only initial investment is furnishing the property to corporate housing standards. We don't charge anything until your property starts generating rental income.

Question 7

How do you screen guests?

Accepted Answer

We conduct rigorous screening including: employment verification (corporate housing guests are typically employed by major companies), background checks, credit checks, reference validation, and income verification. We only accept guests with stable employment and clean backgrounds.

Question 8

What if there's a maintenance issue?

Accepted Answer

We coordinate all maintenance and repairs using our network of trusted local contractors. For emergencies, we have 24/7 response protocols. For routine maintenance, we get your approval for expenses over $350 and handle everything else. You receive detailed reports of all maintenance activity.

Question 9

How often is the property cleaned?

Accepted Answer

Professional cleaning occurs between each guest stay (typically every 30-180 days). We also conduct property inspections during turnovers to identify any maintenance needs. For longer stays, we can arrange mid-stay cleaning if requested by the guest.

Question 10

What happens if a guest damages the property?

Accepted Answer

All bookings include security deposits and damage protection. We document property condition before and after each stay. If damage occurs, we file claims against the security deposit and pursue additional compensation if needed. You're protected from guest-caused damage.

Question 11

How do you handle guest emergencies?

Accepted Answer

We provide 24/7 guest support via phone, text, and email. Our team handles all emergencies including lockouts, HVAC failures, plumbing issues, and any guest concerns. You're never contacted directly by guests—we handle everything.

Question 12

What markets do you serve?

Accepted Answer

We specialize in Central Texas markets with strong corporate housing demand: Austin metro, Round Rock, Georgetown, Cedar Park, Temple, Waco, and surrounding areas. We focus on locations near major employers (Meta, Apple, Tesla), construction projects, and medical centers.

Question 13

What types of properties work best?

Accepted Answer

Ideal properties are 3+ bedroom, 2+ bathroom homes in safe neighborhoods within 25 minutes of major employers. Single-family homes perform best, but we also manage townhomes and larger condos. Properties should be in good condition with modern amenities.

Question 14

Do you accept properties that need repairs?

Accepted Answer

We evaluate each property individually. Minor cosmetic updates are fine, but major systems (HVAC, plumbing, electrical) must be functional. If repairs under $15,000 are needed, we can often work with you. We'll provide specific recommendations during your property evaluation.

Question 15

What if my HOA restricts rentals?

Accepted Answer

We need to verify HOA rules allow corporate housing or 30+ day rentals. Many HOAs that restrict vacation rentals allow corporate housing since stays are longer and guests are employed professionals. We'll review your HOA documents during the evaluation.

Question 16

How is corporate housing different from vacation rentals?

Accepted Answer

Corporate housing features longer stays (30-180 nights vs. 2-7 nights), lower turnover costs, more stable income, rigorous guest screening, and minimal seasonality. Guests are employed professionals, not tourists. This means higher quality tenants and less management intensity.

Question 17

What's the first step?

Accepted Answer

Schedule a free 30-minute consultation. We'll discuss your property, investment goals, and answer questions. If it seems like a good fit, we'll schedule a property evaluation (virtual or in-person) and provide custom financial projections.

Question 18

How long does setup take?

Accepted Answer

We complete the entire setup in 2-3 weeks from initial consultation to launch. This includes property evaluation, furnishing coordination, professional photography, and listing creation. First booking typically occurs within 2-4 weeks of launch.

Question 19

What's the minimum commitment?

Accepted Answer

We recommend at least 12 months to see full performance potential and ROI on furnishing investment. However, there's no cancellation penalty—you can exit the program with 60 days notice if needed.

Question 20

Do I need to form an LLC?

Accepted Answer

Not required, but many owners choose to for liability protection and tax benefits. We work with properties owned by individuals, LLCs, and trusts. Consult your tax advisor about the best structure for your situation.

Question 21

Can I start with one property and add more later?

Accepted Answer

Absolutely! Many of our most successful owners started with one property, saw the results, and added more to their portfolio. We offer the same high-quality management whether you have one property or ten.

Question 22

What insurance do I need?

Accepted Answer

You need landlord insurance (also called dwelling fire policy) that covers short-term rentals or corporate housing. Standard homeowner's insurance typically doesn't cover rental activity. We can recommend insurance providers familiar with corporate housing.

Question 23

What happens during market downturns?

Accepted Answer

Corporate housing is more recession-resistant than vacation rentals because demand comes from employed professionals, not discretionary travel. Our portfolio maintains consistent occupancy even during economic downturns.

Question 24

What if I want to sell my property?

Accepted Answer

You can exit the program anytime with 60 days notice. We'll work with you to coordinate the transition, complete current bookings, and prepare the property for sale. Many owners find that professional furnishing and maintenance records increase property value.

Question 25

What if occupancy is lower than projected?

Accepted Answer

We provide realistic projections based on actual portfolio data, not best-case scenarios. If occupancy underperforms, we analyze why and adjust pricing, marketing, or guest targeting. Our 72% portfolio average includes seasonal variations and market fluctuations.

Question 26

How do you handle legal compliance?

Accepted Answer

We stay current on all local regulations, licensing requirements, and tax obligations. We ensure properties comply with safety codes, obtain required permits, and follow all HOA rules. We also provide documentation for your tax reporting.

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